Dux Casino

Main Information

Dux Casino is a relatively new online casino established in 2020. It is owned by N1 Interactive Ltd, a renowned company responsible for some of our favourite online casinos. Dux Casino holds a gambling license issued by the Malta Gaming Authority (MGA), and it features SSL encryption alongside a couple of certificates of trust, making it very safe to play in and deposit or withdraw real money.

This gamified online casino offers virtually all casino games on the market, except for sports and esports, and with over 5,500 games at its disposal, Dux Casino is a serious gambling powerhouse.

In addition to regular welcome bonuses, this online casino has some other incentives as well, including High Roller Bonus, Weekend Reload, Tuesday Free Spins, and plenty of short-term promotions and competitions. Loyal players willing to invest themselves fully into this casino will be rewarded by VIP Comp Points as they play, and levelling through the ranks of the VIP can yield some very interesting and valuable prizes.

Dux Casino Bonuses

Truthfully, the Dux Casino welcome package will not leave you breathless. The amount of money is too low compared to the competitors, free spins winnings are severely capped, but the good news is that the wagering requirements are not as harsh as with many other online casinos. Before we take a look at all the bonuses, let us list the most important bonus rules.

• Maximum free spins and no deposit bonus withdrawals are capped at €50.
• Maximum bet for live games with an active bonus is €10.
• Maximum bet for free spins with an active bonus is €5.
• Bonuses are valid for 14 days unless stated otherwise.
• All live games (table games, roulette, video poker, and games with dealers) contribute only 10% towards the wagering requirements.

Welcome Bonus

• First deposit bonus 100% up to €150 + 150 free spins on Sweet Bonanza.
• Second deposit bonus 75% up to €150.
• Third deposit bonus 100% up to €200.
• Wagering 40x bonus and 40x free spin winnings.
• Minimum deposit €20.
• Maximum free spins winnings €50.

Weekend Reload Bonus

• Available once on Friday, Saturday, OR Sunday.
• Maximum reload amount 40% up to €150.
• Minimum deposit €20.
• Wagering requirements 40x bonus.
• Not available for Finns.

Tuesdays Free Spins

• Available on Thursdays for players who have already used the welcome package bonuses.
• Deposit limits: €30 for 30 free spins, €50 for 50 free spins, and €100 for 100 free spins on Sweet Bonanza.
• Wagering requirements 40x free spin results.
• Not available for Finns.

High Roller Bonus

• Maximum bonus amount 30% up to €500.
• Available every 30 days for players who have already used all welcome bonuses.
• Minimum deposit €300.
• Wagering 40x the bonus amount.
• Weekly and monthly withdrawal limits do not refresh with the start of a new week and/or month, but every 7 or 30 days accordingly.
• Not available for Finns.

At the time or writing this review, the following promotions were available at Dux Casino:

• Snow Madness Lottery - weekly prize + 4,000 free spins pool.
• Moneyfall Tournament - €5,000 prize pool.
• Drops & Wins SLots Winter Edition - €500,000 prize pool.
• Drops & WIns Live Casino Winter Edition - €500,000 prize pool.
• Midweek tournament - €3,000 + 3,000 free spins every week.
• Live Race - €2,000 prize pool.

VIP

The Dux Casino VIP program is actually a loyalty scheme that rewards frequent playing and lots of betting. With every bet you make you will be awarded a certain number of Comp Points, and by collecting them you move through the VIP ranks, gaining better and better perks and benefits. Here’s how it works:

• The loyalty program runs every month and resets every 1st day of the month.
• Comp points (CP) are awarded for playing any slots for real money, at the exchange rate of 1CP = €30.
• Wagering requirements: for money prizes 10x, for free spins 5x, for the deposit bonus 40x.
• The maximum win resulting from the Loyalty Program free spins is €150.

Rewards per level/Comp points:

10CP - 10 free spins, 40CP - 15 free spins, 80CP - 30 free spins, 130CP - 50% up to €150, 190CP - €10 free chip, 260CP - 40 free spins, 350CP - €15 free chip, 450CP - 50 free spins, 580CP - 75% up to €200, 730CP - €20 free chip, 900CP - 60 free spins, 1,100CP - €20 free chip, 1,350CP - 75 free spins, 1,650CP - 100% up to €250, 2,000CP - €50 free chip, 2,400CP - 100 free spins, 2,900CP - €50 free chip, 3,500CP - €75 free chip, 4,200CP - 125% up to €300, 5,000CP - €100 free chip, 6,000CP - 150 free spins, 7,200CP - €150 free chip, 8,500CP - €200 free chip, 10,000CP - 150% up to €350, 12,000CP - €250 free chip, 15,000CP - 200 free spins, 19,000CP - €500 free chip, 24,000CP - 400 free spins, 30,000CP - €750 free chip, and 40,000CP+ - €2,500 free chip.

Mobile Version

Another hit by Dux Casino! Not only do they offer a dedicated mobile app, but the website itself is masterfully optimized so you don’t even have to use the app, and the whole casino behaves excellent on your mobile phone if you run it through your regular internet browser.

Dux Casino is compatible with all mainstream mobile gadgets, both iOS and Android operated, so you can enjoy playing games on the go using your phone, tablet, or iPad. We especially liked the window scaling and the possibility to play live dealer games on your phone with no problem whatsoever.

During our test, we tried it on iOS and Android operating devices and found out there is no lag or crashes whatsoever. All things considered, Dux Casino is a truly mobile-friendly online casino, designed with young, proactive players in mind.

Dux Casino Games

With over 5,500 casino games in its catalog, Dux Casino is one of the best in the business. It is truly hard to find a significant flaw in this department - the game versatility is excellent, and they are easy to find thanks to a well-made game filter that splits them into several groups: Live games, Bonus buy, Lucky choice, Megaways, Jackpot, Table Games, Online Slots, and Drops and Wins Slots.

Naturally, this would all be impossible without some of the best software providers on the gambling market, which include:

• Amatic, Authentic Gaming, Booming Games, BetSoft Gaming, ELK Studios, Endorphina, Evolution Gaming, iSoftBet, NetEnt, Playson, Play’N Go, 4ThePlayer, Avatarux, Baddingo, Bang Bang Games, BBGames, BGaming, Boomerang Studios, Bulletproof, Gamevy, Hot Rise Games, Jade Rabbit, Northern Lights, Petersons, Pragmatic Play, Pragmatic Play Live, Red Tiger Gaming, Reel Life Games, Reel Play, Reflex Gaming, Retrogaming, Spinomenal, Spribe, Thunderkick, TrueLab, Wazdan, and Yggdrasil.

Slots and Jackpot Games

To say that slots and jackpot games are a big deal in Dux Casino would be a huge understatement. There is literally a game for every type of casino player, and some of the most popular games are Fire Joker, Starburst, Book of Dead, Big Bass Bonanza, Aztec Gold, Book of Cats, and many others.

As for the jackpots, the games are plentiful as well as ordinary slots, and the amount of jackpot money is truly astonishing. For instance, at the time of writing this review The Glam Life jackpot slot had a top prize of over one million euros!

Live Casino

Dux Casino has a decent live casino segment, not the best on the market, but quite sufficient for casual players. Thanks to a solid list of game providers, the games are presented professionally in cozy studios, and all of them run smoothly, both on desktop computers and on the move using your mobile phone.

The most popular games you can enjoy are Blackjack, Sweet Bonanza, Lightning Roulette, Monopoly Live, Mega Wheel, Speed Baccarat, Crazy Time, Mega Ball, Auto Roulette, Gonzo’s Treasure Hunt, Sic Bo, Roulette La Partage, and Power Blackjack.

Customer Service

Dux Casino customer support is excellent, as simple as that. The live chat is operational 24/7, and the staff is very quick to respond, polite, and indeed helpful. It took them less than a minute to respond to our call, and answering our questions was equally fast.

The same goes for Dux Casino email support, it is obviously not as fast as the 24/7 live chat, but in terms of quality and professionalism, it is equally good and easy to use. As for the Terms & Conditions page, it is also very well made, but we feel that the FAQ section needs a bit of improvement in terms of content.

In conclusion, if Dux Casino introduces a direct customer support phone line, and they make a more detailed FAQ section, this would be a perfect example of how customer service is done.

Deposits and Withdrawals

Dux Casino supports a plethora of safe and well-proven payment methods, in accordance with the latest trends in the online casino industry. The only flaw we can find is the absence of cryptocurrencies, but we are certain that it is only a matter of time before Dux Casino includes cryptos as one of their payment methods.

Deposit Methods

• Visa, Maestro, Mastercard, Trustly, Sofort, Neteller, Skrill, ecoPayz, iDebit, Instadebit, Neosurf, and Bank transfer.
• Minimum deposit €20, and €30 via Instadebit and iDebit.
• Maximum deposit per transaction is €4,000, or €10,000 via Trustly, Sofort, Skrill, and Neosurf, or €6,000 via iDebit and Instadebit, and €5,000 via Bank transfer.

Withdrawal Methods

• Visa, Maestro, Mastercard, Trustly, Neteller, ecoPayz, Bank transfer, iDebit, Instadebit, and Neosurf.
• Minimum withdrawal per transaction is €20, or €30 via Instadebit and iDebit.
• Maximum withdrawal per transaction is €4,000, or €10,000 via Trustly, Neosurf, and Bank transfer, or €6,000 via iDebit and Instadebit.
• Maximum withdrawal limits are €2,500 per day, €7,500 per week, and €15,000 per month.

Keep in mind that apart from the Netherlands, Mastercard is supported only in the following countries:

• Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom.

License

Dux Casino holds a gambling license issued by the Malta Gaming Authority (MGA). The MGA is responsible for maintaining law and order within online casinos by ensuring that the casino respects customers’ personal data, handles money transactions properly and that none of the games available aren’t rigged.

In the gambling communities around the world, MGA is well respected and you can rest assured knowing that a casino licensed by the Malta Gaming Authority won’t try to sell your personal information or swindle players out of their money. Additionally, Dux Casino is owned and operated by N1 Interactive Ltd, which is a very reputable affiliate group that also operates some of the best online casinos we’ve had the pleasure to review.

Dux Casino Review Summary

It all boils down to this: Do you like betting on sports, real and virtual ones? Do you want a huge bonus money package? Are you a true high roller interested in potentially big payouts? And lastly, do you plan to gamble using cryptos? If the answer is yes to one of these questions, we advise you to look further and find an online casino that fits your needs, because Dux Casino is not one of them.

Having said that, everything else works perfectly. The quality and range of casino games is staggering, all made by the best providers in the world. Dux Casino is a well-regulated casino, with a strong gambling license and a well-known operator, and it is backed up by one of the best customer service teams in the industry.

The bonuses, promotions, and the loyalty scheme are decent enough, and banking methods are packed with a bunch of trustworthy money transfer services, all but cryptos. In addition, Dux Casino features plenty of tools designed for responsible gambling, a move that we at 99Casinos highly appreciate and applaud.